General Information

USEFUL TO KNOW

For check-in, key handover, and paying your bill, please contact the reception at the Biovita Hotel Alpi (39030 Sexten / Moos, Alpe Nemes Straße 5) – thank you.

Arrival and Departure

Rooms are available for check in from 2 pm on your day of arrival.
Please check out of your room by 10 am on the day of your departure.
If you arrive later than 8 pm a charge of €30 will be applied.
Your bill can be paid in cash, by cheque, credit card (Visa or Mastercard) or by Eurocheque card.

Tourism tax

Prices are calculated exclusive of the local tourism fee of € 3,00 (from 01.01.24) per person (from 14 years old) and day. The fee is payable at check in.

Travel Cancellation

31 DAYS before arrival: Euro 50,00 handling fee
30 DAYS – 14 DAYS before arrival: 50% of the total travel amount
13 DAYS – 7 DAYS before arrival: 70% of the total travel amount
6 DAYS before arrival as well in case of early departure or late arrival: 100% of the total travel amount

Pets

Dogs up to a maximum medium size are welcome (surcharge of €10 per day, excluding food)!

Half-board

Half-board is paid for locally in the restaurant 'IL Leone'.
€21 for adults and €15 for children from 8 years to 13,99 years old

Child discount

Discounts for children when staying with two fully paying adults in the same room...

FREE up to 0,99 year (no meals)
children from 1 year up to 2,99 years surcharge €20 per night (breakfast and children’s menu)
children from 3 years up to 7,99 years receive a discount of 60%
children from 8 years up to 13,99 years receive a discount of 30%
children from 14 years or every 3rd adult receive a discount of 20%

Travel Cancellation Protection

You would like to insure your holiday? Click here and complete your travel cancellation protection.