Good to know for your stay

The rooms are ready for occupancy from 2:00 pm on the day of arrival. Please give us a quick call if you plan to arrive after 6:00 pm.

We ask you to vacate your room by 10:00 am on your departure day.

We will be happy to provide free transfer from Innichen (San Candido) train station – just call us.

If you arrive later than 20:00 on the day of departure, we charge Euro 30,00.

For each reservated room we ask for a written confirmation and a deposit of 100.00 – 500.00 €

You can pay your bill in cash or by cheque card, credit card (Visa or MasterCard) or by Eurocheque card.

We will charge 70% of the agreed room price for early departures, late arrivals and cancellations less than 21 days before arrival.

We unfortunately do no longer accept pets in our rooms.

Smoking is prohibited in all hotel rooms and apartments.

If you require insurance cover for your holiday, please click here to take out your own travel cancellation insurance.

Discounts for children:

• Children under 2 years: free (excluding evening meal)
• 2 – 8 years: 50 % discount
• 8 – 14 years: 30 % discount
• 14 years and above: 20 % discount